7 Checks Before You Submit Any Packaging or Print Order
-
Who This Checklist Is For
-
Step 1: Write Down Every Spec — Every Time
-
Step 2: Check Your Logo File Before You Upload It
-
Step 3: Confirm Materials by Spec, Not by Name
-
Step 4: Understand What You're Actually Buying
-
Step 5: Verify Total Cost, Not Unit Price
-
Step 6: Confirm Lead Times Twice — Once in Writing
-
Step 7: Do a Final Review Before Hitting Submit
-
Where These Mistakes Actually Happen
Who This Checklist Is For
If you're about to order packaging or print products — custom boxes, envelopes with a window, wall mounted poster flip displays, business cards with your logo — this checklist is for you. I've been placing these orders since 2017. In my first five years, the mistakes I made cost roughly $14,000 in wasted budget. Misprinted runs, wrong sizes, an entire order that sat in our warehouse because the delivery date was off by two weeks. Real money, gone.
It took me about three years to realize that packaging errors are rarely the supplier's fault. Most of the time, it's because I didn't write down what I needed.
Now our team runs this list before every submission. In the past 18 months, we've caught 47 potential errors using it.
Seven steps. Here's the order.
Step 1: Write Down Every Spec — Every Time
This sounds like common sense. It's not, apparently. In September 2022, I "knew" we needed 4-color printing, 100 lb text paper, and matte lamination. But when I sent the RFQ to Berlin Packaging LLC, I left off the finish. Default gloss. 2,500 pieces, wrong everything. $1,850 in reprints and a week of lost time.
Now every RFQ includes:
- Dimensions in inches (exact, not "roughly")
- Material and weight (lb and gsm)
- One-side or two-side printing
- Color spec (PMS or CMYK)
- Finish (matte, gloss, soft-touch, none)
- Quantity
Written out. Not implied. Not "you know what I mean." Written.
Step 2: Check Your Logo File Before You Upload It
In 2021, we ordered 3,000 envelopes with a window. The envelopes were fine. But our company logo printed like a blurred stain.
The designer had submitted a 72 DPI version. It looked sharp on screen — the size of a business card. It did not look sharp when scaled up to envelope size.
That reprint cost $890, plus we had to tell clients their orders were delayed.
Whether you're uploading your own logo, a Berlin Packaging logo for co-branded materials, or anything else — the checks are the same:
- Format: .ai, .eps, or .svg (not JPG, not PNG)
- Resolution: 300 DPI at final print size
- If raster, use this formula: pixel width ÷ 300 = maximum print width in inches
Example: 3,000 px ÷ 300 = 10 inches max. Anything bigger, it blurs.
Step 3: Confirm Materials by Spec, Not by Name
Paper weight terminology is a minefield. "80 lb" means different things depending on the paper type.
20 lb bond = 75 gsm (basic copy paper). 80 lb cover = 216 gsm (standard business cards). But 80 lb text? That's only 120 gsm. Very different stock.
I made this exact mistake specifying a wall mounted poster flip display backing at "80 lb." Got something that sagged. Couldn't stand during a client presentation. That was $600 down the drain.
Reference table I keep pinned:
- 20 lb bond = 75 gsm
- 24 lb bond = 90 gsm
- 80 lb text = 120 gsm
- 80 lb cover = 216 gsm
- 100 lb cover = 270 gsm
Approximate? Yes. Better than finding out after shipment? Also yes.
Step 4: Understand What You're Actually Buying
People search "how much is owala water bottle" and they expect a number. $27.95. Done. Google gives it to you in five seconds.
Custom packaging doesn't work like that.
"How much for a wall mounted poster flip display?" is like asking "how much for a car?" It depends on size (24×36? Larger?), frame material, mounting hardware, single or double-sided. Price range could be $45 to $320.
Envelopes with a window? Same issue. Window placement, window size, whether you want film covering the opening — every choice changes cost and lead time.
Stop asking "how much?" Start asking "what do I actually need?"
Step 5: Verify Total Cost, Not Unit Price
Here's what burned me in 2023. I compared two quotes. One said $0.42 per unit, another said $0.58 per unit. Obviously picked the $0.42.
What I didn't check: setup fee ($250), plate fee ($180), and freight ($340). Total came out to $0.58 per unit anyway — after a two-week delay the other vendor wouldn't have had.
Always ask for:
- Setup fees (one-time charges)
- Plate or die charges
- Freight estimates
- Rush fee if applicable
Add them up before comparing. The unit price is a starting point, not the final number.
Step 6: Confirm Lead Times Twice — Once in Writing
In March 2024, I ordered printed brochures with a promised two-week turnaround. Confirmed it over email. "Two weeks, got it."
Three weeks later, nothing had shipped. Turned out "two weeks" meant production time — not including shipping. Which added five business days.
We missed a client deadline. Had to pay $220 for overnight reprints from a different vendor. Not ideal.
Now I ask: "Is that two weeks from order confirmation to my door, or two weeks production only?" Then I get it in writing. Then I add three buffer days anyway.
Step 7: Do a Final Review Before Hitting Submit
Even after choosing the right vendor, checking the files, confirming materials — I kept second-guessing. What if the color doesn't match? What if the paper supplier is out of stock? The wait until delivery is always stressful. That doesn't go away.
What helps: a five-minute review before submission.
- Does the spec sheet have every detail? (Step 1)
- Logo file resolution confirmed? (Step 2)
- Material weight matches expected use? (Step 3)
- Total cost includes all fees? (Step 5)
- Lead time in writing, with buffer? (Step 6)
Looking back, I should have done this from day one. At the time, I didn't know what I didn't know. Now I do.
Where These Mistakes Actually Happen
A few things I've noticed after 47 near-misses caught by this checklist:
Rushed orders are the most dangerous. Every single significant mistake I've made happened when someone said "we need this by Friday." Rush fees are cheaper than reprints.
Assuming you know what a term means. "80 lb," "two weeks," "standard size" — these all have different definitions depending on who's saying them. Ask. Then confirm in writing.
Skipping the sample. For any order over $500, ask for a digital proof or physical sample first. Yes, it adds a day or two. So does reprinting 3,000 envelopes.
Not asking questions because you don't want to look inexperienced. The person taking your order has seen every mistake you're about to make. Ask them.
Seven steps. Run them every time.